Friday, August 13, 2010

Jet Blue Freakout

I'm sure most of you have seen the article about the jet blue flight attendant who was "having a bad day" and after a bad interaction with a passenger, cursed out all the passengers on the loud speaker, grabbed beers and left the plane via the emergency slide. If you haven't, you should probably start paying a little more attention to the news.

Many have been supporting this man, saying they understand how that could happen. Well I'd like to say that is RIDICULOUS! We've all been in a job we don't like, have worked with people (or customers) that really push our buttons. The difference is, the rest of us have self control. We know that our consequences have actions, and just because we are pushed to our limit we cannot have a tantrum like a toddler would. We know to walk outside if we get heated at work, and as Kelly Cotrone's book is so perfectly titled, we know "If you have to cry go outside" (or have a serious meltdown like Mr. JetBlue did).

I cannot believe that if he goes to trial he will probably have enough supporters to get off scott free. And this is a trend we are seeing more and more, employees having major meltdowns, including the recent CT incident that resulted in several fatalities. It's sad to me that people think they can behave this way. I know I have only been working for a few years, and I may not understand the extent of what they were feeling, but we've all been there, the difference is we have a little bit of self control.

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